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Cookie Policy

Last updated: 06 March 2025

Introduction

Paytently (“we,” “us,” or “our”) uses cookies and similar technologies on our website www.paytently.com to enhance your user experience, analyse website performance, and facilitate our services. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

By continuing to use our website, you consent to our use of cookies following this Cookie Policy. You can manage your cookie preferences at any time via our Cookie Preferences.

1. What are cookies?

When you visit a website, cookies are small text files stored on your device (computer, tablet, or smartphone). They help the website recognise your device and remember information about your visit, such as your preferences and actions.

2. Types of Cookies we use

Our website uses different types of cookies to improve functionality, analyse performance, deliver marketing content, and enhance personalisation. None of our cookies store any Personal Data.

Strictly Necessary Cookies are essential for the website to function properly and are mandatory (i.e. cannot be disabled via our settings).  They enable core functionalities such as security, network management, and accessibility. These cookies are essential for the website to function and are processed under our legitimate interest (Article 6(1)(f) GDPR).

Analytics Cookies help us understand how visitors interact with our website, to improve our site usability and enhance user experience. These cookies collect anonymous data on website traffic, user behaviour, and technical performance issues. These cookies are only used with your explicit consent (Article 6(1)(a) GDPR), which you can provide or withdraw at any time through our Cookie Preferences.

Marketing Cookies are used to deliver targeted advertisements that are relevant to visitors’ interests. These cookies track browsing activity across websites to measure the effectiveness of marketing campaigns. They may be set by Paytently or by third-party advertising networks.

Personalisation Cookies provide a customised browsing experience based on past visitor interactions (such as language settings, location, and login details). These cookies enhance your experience by providing a customised browsing experience based on past interactions.

3. Managing your Cookie Preferences

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept, decline, or customise your cookie settings. This initial selection determines which cookies are stored on your device.
Once cookies have been set, you may be able to adjust your preferences by clearing your cookies via your browser settings before revisiting the website. Please note that disabling certain cookies (through a browser’s privacy settings), such as Analytics or Personalisation cookies, may affect the functionality and user experience of our website.

4. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or legal requirements. Any significant updates will be communicated through our website. We encourage you to review this page periodically for the latest information on our cookie practices.

5. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact us at compliance@paytently.com.

Adelaide Building
231 Tower Road
Sliema SLM 1061, Malta
Paytently (Paymo UK Ltd)
Chancery House
53-64 Chancery Lane
City of London
London WC2A 1QS
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